Frequently Asked Questions

Table of Contents

    General Questions

    What is Anime Revolution?

    Anirevo is a collection of events that allow individuals to explore, celebrate and enjoy a colorful culture not readily available in North America. Similar to gaming, Japanese Anime and the culture that surrounds it reveals new worlds, ideologies, philosophies that expand the limits of creativity.

    Anirevo hosts a variety of programs that encourage and motivate the community to participate in culture exchange. The creation to new experiences allows individuals to meet, socialize, grow, collaborate and inspire like-minded youth, fans, and creatives.

    How much are 1-day Passes?

    Children 0-5 Children 6-12 General Admission
    Weekend pass FREE! $35 + gst $75 + gst
    Friday Only FREE! $12.50 + gst $55 + gst
    Saturday Only FREE! $15 + gst $60 + gst
    Sunday Only FREE! $12.50 + gst $50 + gst

    Where can I buy 1-day Passes?

    One day passes are only available for purchase at the con. You can purchase on:
    Friday: 9am – 8pm (May close earlier depending on demand)
    Saturday: 9am – 9pm (May close earlier depending on demand)
    Sunday: 9am – 1pm

    Are children able to attend the event?

    Anime Revolution is a family friendly event so people of all ages are welcome to attend!

    Volunteering at Anirevo

    How old do I have to be to volunteer?

    You must be 16 years of age by the day of the convention to volunteer. Apply here.

    What do I get as a volunteer?

    All volunteers must work 24hrs (Minimum 3 X 8hr Shifts) at the convention to be eligible for free admission, limited edition volunteer t-shirt and complimentary meals during shifts.

    Admission Age Requirements FAQ

    At what ages is parental supervision required?

    Those 12 AND under must have a parent and/or legal guardian with them at all times. Parent and/or Legal Guardian must have a valid pass to attend the convention.

    Does my infant need to purchase a pass?

    Infants and young children aged 0-5 do not need to purchase a pass.

    What are 18+ wristbands for?

    Some of our panels/events are rated 18+. In order to attend these panels/events, you must obtain an 18+ wristband. 18+ wristbands are free of charge and located at various locations throughout the con (sales, info booth, lineup hall). You must provide government issued photo ID to verify your age, before an Anirevo staff/volunteer may place one on you.

    Pass Pick-Up

    *** NO NEW SALES ON THURSDAY OF CON ***

    Where can I get my pass?

    Passes are not mailed out. You will need to pick them up at the convention centre (West building). To see a full set of detailed instructions, please login to your account at: tickets.animerevolution.ca and head to the ‘My Account’ section to ‘Resend confirmation email’. This will provide you exact details on how to receive your pass.

    When can I pick up my pass?

    Thu, August 8th, 2019: 1pm – 7pm (early pickup)
    Fri, August 9th, 2019: 9am – 6pm
    Sat, August 10th, 2019: 9am – 6pm
    Sun, August 11th, 2019: 9am – 1pm

    Can I buy a pass on Thursday, August 8th?

    To help speed up the badge pickup process, we will be dedicating Day 0 (Thursday, Aug 8) for pass pickup only. If you would like to purchase your badge at the door, new badge purchases will be available starting on Day 1 (Aug 9) at 9am.

    Can I pick up a pass on behalf of a friend/family member?

    No, you can only pick up your own pass. However, if you hold an account with Anime Revolution, you may pick up all the passes that are registered under your account. The only exception to this is if you’re the parent or legal guardian and you’re picking up on behalf of your children for the Child Pass.

    Do I need Photo ID to pick up my pass?

    Yes, you must present official photo ID to pick up your pass. This can include BCID, BC Services Card, Drivers License, etc. If you live outside Canada, please be prepared to present your country’s own official photo ID. Go-Cards and other school identification must have a clear photo of your person and must be provided in conjunction with a CareCard or a legible photocopy of your birth certificate (both pieces of ID must match in name). Bus passes are not eligible for pass pick up.

    What qualifies as an at-con identification and what is it for?

    At-con identification is any sort of government issued ID or school identification used in conjunction with your CareCard or a legible copy of your birth certificate (both pieces of ID must match in name). This identification is used for admission for 18+ panels. All attendees may also be subjected to random badge checks to minimize the use of stolen/lost/switched badges.

    If I lost my pass, what should I do?

    You can check the Lost & Found located at coat check first before proceeding to the registration booths to have your pass replaced. Please note that all passes are treated like cash and all replacements will be paid in full price.

    Refund/Return/Lost Badge Policy

    What is your refund policy?

    Passes are NON-TRANSFERABLE and NON-REFUNDABLE – All sales are final – No exceptions.

    Sharing a badge is NOT PERMITTED and will be subject to immediate confiscation.
    For more information, please read our  Terms and Conditions (PDF).

    If my pass is taken away and my name is on file, can I return to AR the next year?

    This will depend on the severity of your violations. The chairpersons at Anime Revolution will consider your request to clear your name after a thorough investigation of the situation.

    What if I lose my pass?

    The first place to check is Lost & Found located at coat check to see if it has been returned.

    If your pass has not been returned, a new pass must be purchased.

    Accessibility

    What accessibility accommodations do you have?

    Anirevo will provide priority lineup for physically disabled attendees.

    Convention Centre security personnel are trained as first responders in fire/safety and first aid emergencies including the use of on-site defibrillators, and have a fully equipped first aid room in the building. The facility complies with all federal, provincial and local regulations and laws governing accessibility and the rights of persons with disabilities. More info can be found here.

    Can medical attendants attend the event for free?

    Attendees with disabilities can purchase a full adult pass which allows an accompanying attendant if required. We simply ask that you show your Access 2 Card or another form of documentation.

    Can I request a wheelchair?

    The Vancouver Convention Centre provides wheelchairs, but they are on first-come-first-serve basis. If you would like to borrow a wheelchair, you may request one from the West Information Desk at Burrard Entrance.